Contact Information

If you need help with an order, a return, a refund request, a shipping update, or any general customer support matter, please contact West Elm Avenue using the details below.

Customer Support

Email: support@westelmavenue.com

Returns Email: returns@westelmavenue.com

Phone: +1 (213) 784-6219

Business Address

West Elm Avenue
842 S Broadway, Suite 410, Los Angeles, CA 90014, United States

Support Hours

Monday to Friday, 9:00 AM to 5:00 PM (PT)

Response Time

We aim to respond to all inquiries within 1 to 2 business days. Response times may be longer during peak periods, promotional campaigns, or holidays.

Order Assistance

When contacting us about an order, please include your full name, order number, and a brief summary of your request so we can assist you more efficiently.